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Session Detail


How to Stay Cool When Conversations Get Heated
Strategies for Resolving Conflict for ARD Managers and Administrators




Have you ever anticipated an ARD/IEP meeting that felt likely to become challenging, or faced conversations where differing perspectives were expected? This interactive session equips participants with practical strategies to effectively navigate and redirect difficult discussions. Attendees will learn how to de-escalate tension, maintain a collaborative focus, and guide conversations toward productive, student-centered outcomes.

Important Session Information:


Have you ever anticipated an ARD/IEP meeting that felt likely to become challenging, or faced conversations where differing perspectives were expected? This interactive session equips participants with practical strategies to effectively navigate and redirect difficult discussions. Attendees will learn how to de-escalate tension, maintain a collaborative focus, and guide conversations toward productive, student-centered outcomes.

There are two price tiers for this event

1. Region 10 public local education agencies receive free registration. 2. Out of Region and/or Private/Non-Profit entities pay $175. Discounts will be reflected at checkout. If paying with a P.O., please send a copy of the P.O. to Heidy Carrillo at heidy.carrillo@region10.org

Registration for this session has ended

Session ID:
2697801
Credits Available:
(6) CEU
Seats Available:
0
Fee:
$175.00
Contact Person:
Heidy Carrillo
Instructor(s):
Amy Smith
Date Time Location
8/18/2026 9:00 AM - 4:00 PM Pecan Room
Region 10
904 Abrams Rd., Richardson, 75081
Region 10 Education Service Center
 
Second Location
400 E. Spring Valley Rd.
 
904 Abrams Rd
Richardson, TX 75081-5101
 
Richardson, TX 75081
 
 
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